Jaiyen’s Cancellation Policy
Scheduled treatments are reserved specifically for you. The individualized nature of our services requires us to prepare treatment rooms in advance for each client. Jaiyen is a small spa with a limited amount of massage rooms; therefore cancellations must be 24 hours prior to your appointment. Jaiyen requires a valid credit card when you make your reservation. If you miss your appointment, or make a cancellation in less than 24 hours, a $25 cancellation fee will be charged to your account.
Same day appointments are considered confirmed, so we ask that you pay the full amount of your treatment when booking.